Where are user documents saved

With Joonbot, you can ask your chatbot users to upload a file.

We host chatbot user documents on our servers based in Europe.

Here are the steps to review user documents: 

1. Go to your Joonbot account and select your chatbot.
2. Go to Analytics tab > Conversations and click on the "Export CSV" button on the right.

Also, every time a user ends a conversation with a chatbot, you'll receive an email with the details of the conversation. You'll have access here to a link to download the file submitted.