Zapier is a great tool to help you automate your workflow. You can connect your Joonbot account to Zapier so you can start building zaps to take action automatically.
With Zapier connected to Joonbot, you can automate actions from Joonbot to many apps. In this article, we'll show you how to make a zap between Joonbot and Airtable.
1. Go Zapier website, log in and click on the "Make a Zap" button on the top left of your screen.
2. In the "Choose App & Event" subsection, choose Joonbot App and select "Zapier Block Reached". Click on the "Continue" button.
3. In the "Choose Account" subsection, sign in to your Joonbot account.
If you are already connected to Joonbot elsewhere, you'll have to click on "Continue as ..." and Zapier will have access to your Joonbot account.
If you are not already connected, you can sign in using Google button or enter your email and password.
If you have an error using your email and password, you didn't write well your password. You can try again.
After the successful connexion, close the tab and refresh your zap window.
4. In the "Customize Event" subsection, choose the bot you want to connect to Zapier as well as the Zapier block id(s). You can get the block id when you click on the Zapier block in your Joonbot account.
You can create the same Zap for one or several Zapier blocks. If you want the zap to apply to all blocks of your bot, leave the field blank.
5. In the "Find Data" subsection, click on the "Test & Continue" button. This test is about checking that Zapier is well connected with Joonbot.
6. Now, you will connect the app you want to your bot. In the "choose App & Event" subsection, choose the app and choose the action event, meaning the action you want to be done when the Zapier block is reached.
In this example, we want to create a new record in our bug tracker board.
7. Sign in to your App account and click on the "Continue" button. In this case, we are connecting Airtable. So the API key is added to log in through Zapier. You can find the API key under the account section of your Airtable account.
8. In the "Customize element'" subsection, you will specify which element of your app you want to connect to. We selected our "bug tracker" base and our table "Bugs and issues". We can configure many fields that the chatbot will fill with the data collected. Click on the "Continue" button.
9. In the "Send Data" subsection, click on the "Test & Continue" button. Do you have a message with a green background saying that an 'element' was sent?
If yes, you’re done! Congratulations 🎉🎉🎉!
When I create my zap, I don't have one of the questions I have in my chatbot. How can I use it?
You probably added or edit a variable after setting up the Joonbot part of your Zap.
Zapier doesn't update in real-time the changes you have made on your chatbot.
To update the data, go to the Joonbot Zap part, "Test trigger", click on "Event A" and click on "Load more" button.
If you still don't see the variable or question you need, go to the Joonbot Zap part, "Customize Event" and click on "Refresh Fields". Then, reselect your bot and your block id.
You should see on "Data" your question.
Also, pay attention to add your Zapier block after all the questions you need for your zap. The chatbot sends all the data he has when the Zapier block is reached.
Zapier is asking me my password for Joonbot; I didn't have one. What can I do?
There is a little trick ...
You have to follow the procedure as if you lost your password by clicking on "I forgot my password" on this link.